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Including Children In Hospital Care Discussions Reduces Distress Print E-mail
SciMed - Healthcare
TS-Si News Service   
Monday, 25 July 2011 15:00
Child Hospitalized.Dublin, Ireland. Children who are excluded from discussions about their hospital care often feel scared and angry that no-one is listening to them or telling them what is going on.

This is an important problem in a wide variety of clinical settings, but takes on a special relevance when life-threatening procedures and/or special surgical interventions are involved.


Irish researchers spoke to 55 children and teenagers, aged from seven to 18, from three hospitals, individually or in focus groups. The feedback they received has led the Dublin-based team to call for guidelines to ensure that children's voices are heard when it comes to matters that directly affect their health. Their findings appear in the Journal of Clinical Nursing.

Imelda Coyne.

Imelda Coyne is a Professor in the School of Nursing and Midwifery at Trinity College Dublin (Coláiste na Tríonóide, Baile Átha Cliath).

"Healthcare professionals and parents appear to play a significant role in whether children are encouraged and able to take part in decisions about their health," says Coyne.

"Clearly some may have reservations or concerns about children's participation and this suggests the need for clear guidelines/policies that reflect the views of all stakeholders."

The bottom line: "Health professionals and parents need to do more to consult with children and include them in decisions."
There were equal numbers of children with acute and chronic illnesses in the study, from wards and clinics in both general and children's hospitals. Most had been hospitalised before (71 per cent) stayed less than seven days (85 per cent) and lived with two parents (80 per cent).

Key findings of the study included:
  • The children wanted to take part in discussions and have their views and concerns taken seriously. They also felt that they had a right to participate in matters that affected them and their bodies. Some felt included in discussions, but most reported difficulties.

  • Significant factors that enhanced participation were familiarity with the hospital and procedures, the child's age, their relationship with health professionals and how long they were in hospital. For example, knowing the health professionals made children feel able to ask questions freely and express their concerns.

  • Many children relied on their parents to act as advocates and explain what was happening, an important finding that has received little attention in previous research. Some younger children also used their parents as 'buffers' to filter out potentially worrying information. But most relied on their parents out of necessity because they had problems communicating with health professionals.

  • The way that health professionals communicated and behaved was a key barrier to children getting involved. Most of the children reported that health professionals tended to 'do things' to them with very brief explanations or none at all. Many also reported being unable to ask questions or volunteer information, because consultations were rushed. Health professionals also excluded them, by directing information at their parents, and used language they struggled to understand.

  • Parents also played a significant role in supporting or hindering children's participation. Children valued their parents' role as mediators when it came to information, but parents could stop them playing an active role in discussions by answering questions for them and not supporting their attempts to participate.

  • Children's views on decision-making varied. The fact that they regarded them as either 'small' or 'serious' decisions is a new finding. They all wanted to take 'small' decisions related to everyday care, diet and medication, but nearly half preferred to leave 'serious' decisions about issues like surgery to their parents and health professionals. Others wanted to make those decisions or preferred them to be shared.

The children's comments included:
  • "He kept having to talk to Mam on her own and I was getting really worried…I need to know because otherwise I'm going to be sitting there panicking going all paranoid about the worst scenario." 13-year-old girl.

  • "They'd use big words and I wouldn't be able to understand them and then I'd ask my father what did they mean and he wouldn't really tell me." 11-year-old boy.

  • "They just tell you, they don't explain everything…I wouldn't have the guts to say anything, he comes across as a very intimidating man." 17-year-old girl.

  • "I think children should get the opportunity to tell what they think it is and not just what their parents or the doctors think it is." 13-year-old boy.

  • "I never heard anyone saying do you want me to do this or not and it's not their decision, it's not their bodies." Nine-year-old girl.

  • "My Mam was talking to the doctor and I said what's this all about and she just kept talking and nobody listened to me." 13-year-old boy.

"Despite the large number of reports and publications supporting children's right to participate, the actual implementation of the principle in healthcare is questionable" says Professor Coyne.

"Healthcare organisations need to develop cultures where participation is firmly embedded, not just a desirable add-on. Communicating with children, and including them in decisions about their care, conveys respect, enhances and develops their decision-making capabilities and contributes to psychosocial well-being. Adopting a child-centered approach is an important investment."

CitationParticipation in communication and decision-making: children and young people's experience in a hospital setting. Imelda Coyne and Pamela Gallagher. Journal of Clinical Nursing 2011; 20(15-16): 2334-2343. doi:10.1111/j.1365-2702.2010.03582.x

Abstract

Aim. To explore hospitalised children and young people’s experiences of participation in communication and decision-making.

Background. There is a growing recognition internationally that children and young people have a right to participate in matters that affect their lives. Although this has led to more support for children’s participation in communication exchanges and decision-making in health care, there remains a lack of studies in this area.

Design. Qualitative.

Method. Data were obtained through a combination of focus groups and single interviews with participants aged 7–18 (n = 55), from three hospitals in Ireland.

Results. Children wanted to be included in communication exchanges but appeared to occupy a marginal role with discussions largely carried out between parents and health professionals. They wanted to participate in ‘small’ everyday decisions about their care and treatment but were constrained mainly by adults’ actions.

Conclusion. Although children want to be included in the decision-making process, some prefer to leave the more ‘serious’ decisions to parents and health professionals, whilst others prefer to share the decision. Children’s preferences can vary; therefore, decision-making should be seen as being on a continuum rather than an ‘all or nothing’ basis.

Relevance to clinical practice. Health care professionals and parents appear to play a significant role on whether children’s efforts to participate are facilitated and supported in the hospital setting. Clearly, some may have reservations/concerns about children’s participation, which suggests the need for clear guidelines/policies that reflect all stakeholder views. Children should be supported in having their voices heard in matters that directly affect their lives.

Keywords: children, communication, decision-making, hospital, nurses, nursing.

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Last Updated on Monday, 25 July 2011 11:12